Terms of Service

Acceptance of Terms

By accessing or using Ice n Spice's website and ordering services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Orders and Payment

All orders are subject to availability. We reserve the right to refuse or cancel any order for any reason. Prices are subject to change without notice. Payment is due at the time of ordering unless otherwise specified.

Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by weather, traffic, or other circumstances beyond our control. Free delivery may be subject to minimum order requirements.

Cancellations and Refunds

Orders may be cancelled within 15 minutes of placement. After that time, cancellations are at our discretion. Refunds will be processed within 5-7 business days to the original payment method.

Allergies and Dietary Restrictions

While we take precautions to accommodate dietary restrictions, we cannot guarantee that our food is completely free of allergens. Please inform us of any allergies when placing your order.

User Accounts

You are responsible for maintaining the confidentiality of your account information. You agree to notify us immediately of any unauthorized use of your account.

Limitation of Liability

Ice n Spice shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Us

For questions about these Terms of Service, please contact us at:

Email: contact@icenspice.pk
Phone: +92 321 6638470